Service level 1

SMART Support entry level

Our entry service level, Start, is focused on optimizing the maintenance of your machine. A proactive service plan, parts for every service, an annual inspection, and up-to-date software form the basis of the SMART Support System. Preventive maintenance is performed every 1,000 hours.

Comprehensive service contract

The following labour and parts are included at this service level:

  • Factory warranty according to factory terms and conditions
  • Proactive maintenance plan
  • A service every 1,000 hours (operating hours), within delivery windows
  • Parts needed for performing the 500-hour and 1,000 hour service
  • Oil and filters needed for performing the 500-hour and 1,000-hour service
  • Annual BMWT inspection (extended)
  • Software updates
  • CareTrack “Basic”

Want to know more?

Please contact one of our account managers or fill in our contact form.

Click here for our contact form

support system


Service level 1 Start


Service level 2 Motion


Service level 3 Accelerate


Service level 4 Radius


Service level 5 Traction

Proactive maintenance plan

A proactive maintenance plan to optimize machine maintenance, completely worry free.

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