Regional Customer Support Centres
From Thursday 1st July at 08:00 the new SMT GB Centralised Call Management System will go live to manage all customer calls and e-mails for parts, breakdowns and repairs, servicing, machine sales and other general enquiries. For further information on the regions and how to navigate the new call management system please download the guidance document below
Download Guidance Document
Region North
To contact customer support centres based in the North Region please contact: 0330 175 5585
SMT Stirling
Whitehouse Road, Springkerse Ind. Estate
Stirling, FK7 7SP
SMT Newcastle
Portobello Road, Birtley
County Durham, DH3 2RR
SMT Immingham
Lancaster Approach, North Killingholme
Immingham, DN40 3JY
SMT Warrington
Clayton Road, Birchwood
Warrington, WA3 6PH
Region West
To contact customer support centres based in the West Region please contact: 0330 175 5587
SMT Birmingham
Lichfield Road, Brownhills,
Walsall, WS8 6LH
SMT Treforest
Treforest, Pontypridd
CF37 5BF
Region East
To contact customer support centres based in the East Region please contact: 0330 175 5586
SMT Duxford
Moorfield Road, Duxford
Cambridgeshire, CB22 4QX
SMT Horsham
Wilberforce Way, Southwater
Horsham, West Sussex, RH13 9RT
Used Equipment & Parts Centre
SMT Bruntingthorpe
Bruntingthorpe Proving Ground, Lutterworth
Leicestershire, Bruntingthorpe
LE17 5QS
0116 2478377