MySMT Help

MySMT Account User Help


How To Add New Users

As an Admin User, to set up a New User on your MySMT Account you will need to:

  1. Go to the settings menu on the top right of the homepage and select ‘Account’.
  2. Scroll down to your user overview and click on ‘Create User’.
  3. Clicking will open a new user form, enter the name, email address, and phone number for your new user, and select the role required.
  4. Once you have entered the details click the button at the bottom to submit the details.
  5. The new user will receive an email requesting them to set a password.

How To Reset Your Password

If you are unable to log in to your MySMT account, you can reset your password by clicking the ‘forgotten your password’ button below the login details page.

On the ‘forgotten your password’ page please submit the email address associated with your MySMT account. This will trigger an email to the inbox to reset your password.

Please note the email may be filtered by your email provider, so please check your spam and junk email folders if you do not see the reset email your inbox after 15 minutes.