Level 2

Enhance your operations by accessing the wide range of support that SMT GB can provide to your business.

Allow us to take care of all your scheduled servicing work and gain greater control over your fleet with our bespoke Insight Reports, Advanced Level CareTrack subscriptions and forthcoming SMT ProCare proactive Monitoring service. We guarantee to service your machine when we say we will and our Connected For Life cover ensures that you don’t ever have to worry about the health of your CareTrack telematics system.

In addition to everything you receive from an L1 CONNECT agreement we will also:

  • Send a highly qualified SMT GB engineer to carry out all scheduled servicing for you and update your machine’s software throughout the year. Furthermore, we will provide a Customer Service Guarantee that ensures we service your asset to the level of quality and at the time we have committed to.
  • Give you access to the CareTrack Advanced subscriptions allowing you to view critical operational data such as fuel consumption, machine utilization and idling data as well as valuable productivity reports where your machine is fitted with on board weighting technology.
  • Supply you with own bespoke Volvo Insight reports to identify quick wins to drive down your total cost of ownership.

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Customer Support


Level 1 Connect


Level 2 Enhance


Level 3 Optimise

Service Parts Kits

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