When Greenfisher Contracting quickly needed to bring a tried and tested excavator into its expanding earthworks operations, a friend of the company recommended SMT GB for reliable Volvo machines and quality aftermarket support.
Greenfisher Contracting, founded by Kevin Collins and Claire Greenwood in 2019, has achieved remarkable growth – despite the challenges posed by the pandemic during its first two years of operation. By the start of 2022, the Midlands-based bulk earthworks specialist had established a reputation for excellence and was ready to purchase its first excavator.
Until that point, Greenfisher Contracting had rented construction equipment but wanted to enjoy the benefits of machine ownership and reward loyal operator Mark with his own excavator. So the search began for a 30-tonner.
A glowing endorsement
A friend of the business recommended SMT GB and introduced Kevin to the dealer’s used equipment specialist Pelham Milligan, who was able to offer a lightly used 2021 Volvo EC300EL excavator with only 1,500 operating hours that ticked all the boxes.
“We had heard very good things about SMT GB,” Kevin enthuses. “And it suited us that they had machines that were nearly new and available quickly. So, we went to have a look at one in the yard and here we are!”
Commenting on SMT GB’s business philosophy, Pelham says: “It’s not just about selling machines, it’s about building long-lasting relationships with customers that are based on trust and a shared passion for excellence.
Continuing, Pelham adds: “Our team believes that face-to-face interaction is key to achieving this, which is why we always encourage prospective customers to visit our Used Equipment Centre in Bruntingthorpe, Leicestershire, and see the machines and workshop for themselves. It’s a journey that should be enjoyable.”
The benchmark brand for earthworks
Upon closer inspection of the EC300EL, Kevin only needed the approval of operator Mark to seal the deal. Mark, a Volvo aficionado, couldn’t agree more with Kevin’s assessment of the machine.
For Kevin, it’s the breakout force, speed and reliability of the Volvo that fundamentally appeals to him. He has been in the industry for two decades, and every company he’s worked at has had a Volvo machine. “If you’re serious about doing earthworks,” Kevin asserts, “you really need to have a Volvo within your plant holding somewhere. For clients who know what you do, it demonstrates that professionalism as well.”
Like new, for less
Before delivery in mid-2022, Greenfisher Contracting’s EC300EL received a full service and valet. SMT GB also repainted the counterweight and added new decals bearing Greenfisher Contracting’s branding. It was a level of care and attention that did not go unnoticed by Kevin.
“If you take a machine that’s one or two years old with a good pedigree from a reputable dealer and it’s been looked after,” he explains, “then all you need to do is compare the cost of a new one and that’s your saving. And, if you take care of it, the residual value should hold well.”
Continuing peace of mind
To ensure that is the case, Greenfisher Contracting took out an L2 service agreement with SMT GB for the EC300EL. Kevin and his colleagues can rest assured, knowing that the excavator will receive a service every 500 hours, and that travel, mileage, labour, and parts are all covered under the warranty.
However, the Volvo EC300EL’s outstanding build quality and established reliability ensures that downtime is kept to a minimum. Since delivery, the excavator’s performance has been outstanding, boasts great fuel efficiency, simple maintenance requirements, and a comfortable operator environment that makes even the longest workdays a breeze.
Reassurance in strong relationships
When Kevin and Claire founded Greenfisher Contracting, they set out to work in partnership with their clients. This partnership ethos extends to their relationship with SMT GB as well, especially when it comes to the aftersales service.
“It’s knowing that Pelham is always on the other end of the phone,” Kevin says, referring to the reliability of the SMT team. “I wouldn’t hesitate to go back to SMT if we were looking at buying another machine.”
For further information, please visit smt.network/gb
Marketing & Communications Officer
SMT GB is the exclusive dealer of Volvo Construction Equipment and K-Tec Earthmover products in Great Britain. In addition to delivering industry-leading product support throughout England, Scotland and Wales, SMT GB provides a range of end-to-end efficiency and productivity boosting solutions, which ensure customer investments are protected and profits are maximised.